E-TRADE in SMEs INCREASES INVESTMENT AND PRODUCTION       

Assoc. Prof. Dr. Sefer Gümüş

  Deputy Dean of Faculty of Business Administration, Haliç University


          Along with globalization, which means new markets for large companies, competition chances of Small and Medium Sized Enterprises (SME) are weakening day by day, because they lack resources to do business (to open offices, to find distributers, to set up connections) in foreign markets with traditional methods. As it’s known, the greatest problem of the small sized enterprises has long been their lack of marketing channels in order to reach the target mass and sell their products, and they shall get into big trouble against globally producing and selling companies, unless they can adapt themselves to the process of transition to e-trade.

         E-trade brings SMEs very important possibilities in reaching to new markets and competing with their opponents. Virtual stores on the Internet make it possible for SMEs to target customers in distant geographies by presenting them an effective and inexpensive marketing channel.  Thus SMEs get the opportunity of entering many markets, and offering inexpensive and good quality products to these markets at high speeds without having to make huge investments and high expenses.

         Some investigations carried out by KPMG group on development of e-trade in SMEs in the EU have shown that e-trade faces five basic barriers. In this investigation, which was started in 1997 and repeated in 1998 and 1999, barriers of e-trade was defined to be related to security, work power, technical infrastructure, lack of knowledge besides application costs.

   Small and Medium Sized Enterprises (SMEs) and Electronic Trade Increase Exportation.

SMEs have an important place in Turkey.  99%  of all the commercial organizations are SMEs and their share in the total employment rate is 45%, whereas their share in exportation is only 8%.

  ECONOMICAL INDICATORS REGARDING SMEs in VARIOUS COUNTRIES

USA.

Germ.

Ind..

JAP.

Br.

S. Korea

Fran.

Ital.

Turk.

Rate of Small Businesses to Total Number of Businesses

97.2

99.8

98.6

99.4

96.0

97.8

99.9

97.0

98.8

Rate of Employment in Small Businesses (%)

50.4

64.0

63.2

81.4

36.0

61.9

49.4

56.0

45.6

Investment Share of Small Businesses (%)

38.0

44.0

27.8

40.0

29.5

35.7

45.0

36.9

6.5

Production Share of Small Businesses (%)

36.2

49.0

50.0

52.0

25.1

34.5

54.0

53.0

37.7

Exportation Share of Small Businesses (%)

32.0

31.1

40.0

38.0

22.2

20.2

23.0

-

8

Loan Share of Small Businesses (%)

42.7

35

15.3

50.0

27.2

46.8

48.0

-

3-4

 

          The fact that the share of SMEs in exports is 8% in Turkey, whereas it is 32% in USA, shows how limited the competition power of our SMEs in international markets.

          The reasons why our SMEs are so weak in competition power are:

They have difficulty in getting loans. Their share of bank loans is around 4%.

They can hardly ever make use of subsidies.

They can not make enough use of other financial tools.

Their level of technology is generally low.

They can not follow local and foreign technical and commercial developments.

They have a shortage of qualified employees.

They need their competition power to be improved in terms of the customs union conditions.

           One of the most important of these problems is that SMEs have a low level of technology. Most of them don’t have PC and internet access yet. However the key of  being able to compete with global giants is electronic trade. This view can be supported by stating the effects of electronic trade on SMEs.

A possibility for SMEs to compete with big firms under equal conditions.

Lowering the costs of advertisement, delivery, product design and production.

Improvement in marketing reports and strategic planning.

Effective marketing.

Accessing new markets under equal conditions.

Inclusion of customers in the process of product and service design.

 

        The biggest advantage brought to SMEs by e-trade is elimination of time and location problems and lowering costs. As a consequence, there will remain no market that SMEs can not reach. Besides, every firm will compete in the same arena because these market places are open to all firms. This will make it possible for a little Turkish SME   to sell its products or service in the same store with a big American retailer who is able to attract a great many customers through luxurious shop design. Amazon.com who competed with Barnes&Noble, a rooted book seller and e-Toys who competed with Toys R Us have made an unexpected success only by means of an internet site.

         Another advantage brought to SMEs by e-trade is the lowering of production costs. It will be correct to study in two dimensions how this advantage emerged. The first dimension is that, e-trade changes the cost structure of the firms. Selling and delivery costs decrease because staff, office and store costs come down at great rates. The second dimension is the lowering of the costs spent during relations with other businesses. A great decrease is seen in inventory costs due to quickened orders.

 

The E-Trade Future of SMEs

         A new economical order is seen to have spread around the world due to the rapid improvements in communication technologies and internet use. As a result of this; geographical boundaries have lost their effects, markets where the seller and the buyer meet have gained a new dimension, and sellers have moved their commercial activities to web based systems, assuming the whole world their customer. This new trade form of the globalizing world economy is called e-trade. There is a general view that electronic trade increases productivity and decreases costs at great rates.

          New technologies, especially e-trade is the last phase of change in our day. E-Trade has entered in an improvement process towards the economical change of businesses, the structural change and interaction of communities, and industrialization. Today, internet is an obligation more than a need and e-trade has become an indispensable factor in many sectors. Each day without e-trade means the lost potential customer. E-trade is becoming part of businesses present job. For businesses, e-trade is not a risk but an investment. E-trade contains a vision, which should be guided by professionals of the subject.

BIBLIOGRAPHY

YAZICI, Ayla. “ E-Ticaretin Ekonomik Boyutu”. Eskişehir Anadolu Üniversitesi T.T.B.F. Dergisi ( 2002 )

Meral SAYIN, Mustafa Akan FAZLIOĞLU, Avrupa Birliği’nde Kobi Destekleme Programları ve Diğer Teşvik Araçları, Kosgeb Avrupa Bilgi Merkezi, ANKARA 1997

www.kosgeb.gov.tr